Privacy Policy

1. Introduction

Holardconsult (“we,” “us,” or “our”), operating Holardconsult.com, is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, process, and disclose your information when you visit our website, use our services, or interact with us. We are headquartered in the United Arab Emirates (UAE) and comply with applicable UAE data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL), and also consider principles of international data protection regulations such as the General Data Protection Regulation (GDPR) for users to whom it may apply.

2. Information We Collect

We may collect and process the following types of personal data:

• Information You Provide to Us:
  • Contact Information: Such as your name, email address, and phone number when you fill out forms on our Site (e.g., contact forms, consultation requests, newsletter subscriptions).
  • Communications: Records and copies of your correspondence if you contact us.
  • User Comments: Information you provide when you leave comments on our blog posts or other interactive areas of the Site.
• Information We Collect Automatically:
  • Usage Data: Details of your visits to our Site, including traffic data, location data (general, not precise unless consented), logs, and other communication data and the resources that you access and use on the Site. This is primarily collected through analytics tools.
  • Device Information: Information about your computer or mobile device and internet connection, including your IP address, operating system, and browser type.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies. Please see our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To operate and maintain our Site.
• To provide you with information, products, or services that you request from us.
• To respond to your inquiries, comments, and provide customer support.
• To send you marketing communications (e.g., newsletters, promotional offers for our sponsorship advertisements, service updates) if you have opted-in to receive them. You can opt-out at any time.
• To personalize your experience on our Site.
• To improve our Site, services, and offerings through analysis of usage data.
• For analytics and measurement to understand how our services are used (via Google Analytics, Facebook Pixel).
• To ensure the security of our Site.
• To comply with legal obligations and enforce our terms and policies.

4. Legal Basis for Processing (for users where GDPR or similar laws apply)

If you are in a country where GDPR or similar comprehensive data protection laws apply, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose (e.g., for email marketing).
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests (e.g., to respond to your inquiries, to improve our Site, for analytics).
• Legal Obligation: We may process your data where we have a legal obligation to do so.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your personal data with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis (e.g., Google Analytics), email delivery services (for our marketing communications), and social media advertising platforms (e.g., Facebook Pixel for remarketing or analytics). These providers are contractually obligated to protect your data and use it only for the services we have engaged them for.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in the UAE or other jurisdictions.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. As we are based in the UAE and target a global audience, this may involve transferring data internationally, including to service providers located in other countries. We will take appropriate safeguards to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable law.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

9. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to processing.
• The right of restriction of processing.
• The right to data portability.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.
• The right to complain to a Data Protection Authority about our collection and use of your personal data. For users in the UAE, this would be the UAE Data Office. For users in the EU/EEA, you can complain to your local data protection authority.

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

Our Site is not intended for use by children under the age of 18 (or the relevant age of majority in their jurisdiction). We do not knowingly collect personal identifiable information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, or if you wish to exercise your rights, please contact us: